Send Airtime Top-up
Frequently Asked Questions
How to send money through our website?
How to register on our website?
What information do I need from my family member to send a remittance?
How the money is received in Cuba?
How long does it take for the money to be available in the card?
Once I order an AIS card how long does it take for my family to receive the card?
Where does my family member pick up the AIS Card?
How do I know the status of a transfer once I finished sending one?
What does the status of the transaction mean?
Why has my transaction been cancelled?
How to correctly perform video identification?