Frequently Asked Questions
How to correctly perform video identification?
How the money is received in Cuba?
How long does it take for the money to be available in the card?
What information do I need from my family member to send a remittance?
Once I order an AIS card how long does it take for my family to receive the card?
How/What client can use the Enviodinero.ca Express Service?
Where does my family member pick up the AIS Card?
How to register on our website?
How to send money through our website?
How to send money through our Mobile App?
How do I know the status of a transfer once I finished sending one?