What information do I need from my family member to send a remittance?

This will vary depending on the service chosen.


1. Deposit into an AIS card.
-To create a new AIS card:
   Recipient’s First and Last Name.
   Recipient’s Address.
   ID Number (Carné de Identidad) OPTIONAL

-For pre-existing AIS cards:
   Only the AIS card number is required.

2. Deposit into savings account at Banco Metropolitano S.A.
   Recipient’s First and Last Name.
   Recipienty’s Home Address.
   Recipient’s Bank Account Number (only savings accounts) in Banco Metropolitano S.A.
   Recipient’s ID Number (Carné de Identidad).

3. For remittances to be picked up in cash by the recipient within branches of Banco Metropolitano S.A.
   Recipient’s First and Last Name.
   Recipient’s Home Address.
   Recipient’s ID Number (Carné de Identidad)
   The branch where the funds will be picked up, Banco Metropolitano has 90 branches in La Habana. Please follow this link for a complete list