Who is Trustly?

We are a Fintech company that develops and sells online payment solutions. Our mission is to make online bank payments convenient for everyone by connecting consumers and merchants through their bank accounts - the hub of people’s financial life.

Why pay with Trustly?

Paying with Trustly means instant satisfaction, watertight security and super simple payments. You never need to worry about remembering your login details or about an expiring card. And your personal data is yours to keep.

How secure is Trustly?

Trustly is a licensed payment institution authorised and supervised by the Swedish Financial Supervisory Authority. We hold a European Payment Services Provider (PSP) license in accordance with the Payment Services Directive (PSD, 2007/64/EC) and directive (EU) 2015/2366 on payment services (PSD2). As a user, there is no need to register at Trustly and we never store any information that can be used to access your bank account. Trustly uses the highest encryption standard available, in addition to the banks' security system.

How long does a Trustly transfer take?

When paying for your money transfer through Trustly – it usually takes under 24 hours for EnvioDinero to receive the money. It's possible that your bank may hold the money instead of releasing it straight away and this can delay the process. If this happens, you can contact your bank’s authorisation department. Your transfer will be on status "Pending" until EnvioDinero receive the money.

 

A demonstration video can be found at: https://www.youtube.com/watch?v=ibonlEoA0O4